Our 1 Year Philosophy
We value carefree living. So take your time. Indulge yourself worry-free for up to 365 days. And if you find that this collection doesn’t delight you in every way as we’ve intended it to, we’ll take it back. No rush, no worries.
The Return Process
If you’d like to return your modular sofa within 14 days of receiving it, please reach out to us and we’ll send you return shipping labels, at our expense. Due to each piece being custom-made, there will be a restock fee that is equal to 15% of your order value prior to any discounts or special offers.
If you’d like to return your order within 14 and 365 days after receiving your order, you’ll be responsible for the shipping costs and an additional 25% restock fee.
Please note that we do not offer partial returns or returns on throw pillows, custom orders, and all items in our Clearance Collection are Final Sale.
Once your order arrives back at our warehouse, we’ll process your refund within 1-2 business days. After that, it typically takes 5-7 business days for your bank to credit your account. If it takes any longer than that, let us know and we're happy to check in with them on your behalf.
We offer a one year warranty on our furniture against manufacturing defects applicable to the original owner effective from the date of delivery. Warranty does not apply to any conditions resulting from faulty installation, outdoor use, misuse or expected wear. In the event that you find yourself experiencing an issue with our guarantee, please reach out to us so we can make it right.